Real scenarios. One file each.

Every example below is a single portable agent — built from a 60-minute customer conversation, validated against their own words, and promoted unchanged to Copilot Studio and Microsoft 365.

🎯

Lead prioritization

B2B Sales · Dynamics

Input Pipeline snapshot + recent activity + segmentation signals. Swarm Ranks accounts by propensity-to-close, explains the reasoning in plain language, drafts a next-best-action per account. Outcome Seller opens the week already knowing which five accounts to call first — and why.

📨

Personalized outreach

B2B Sales · Copilot Studio

Input Target account + recent public signals + relationship history. Swarm Drafts a tailored email sequence grounded in what the account cares about, with the tone and references your team actually uses. Outcome Outreach that reads like it came from your best rep — and lands in Copilot Studio next to the CRM.

🛎️

Customer-service triage

Service · M365

Input Inbound ticket or chat transcript. Swarm Classifies urgency, extracts the real ask, drafts a first-response, and routes to the right queue — with a summary a human agent can scan in five seconds. Outcome Lower time-to-first-response. Human agents land on the right problem, not the wrong one.

🔎

Research & insights briefs

Internal Ops · Teams

Input A topic, a meeting transcript, or a folder of source material. Swarm Reads, extracts, writes the brief you asked for — executive summary, detail sections, a watch-list of open questions. Outcome Drop the agent into a Teams chat; your team builds their own briefs on demand without waiting for analysts.

These aren't demos. They're real agents customers keep, extend, and share. Every one is a single file you can fork, edit, or hand to a teammate in the next five seconds.